Privacy Policy

What personal data do we collect?

When visiting the soodustused24.ee website, we do not collect your personal data. You have the option to voluntarily provide personal data when subscribing to our newsletter or placing an order. The following information is requested from you:

  1. Name
  2. Email address
  3. Phone number

Why do we collect and process personal data?

We collect and process personal data for the following purposes:

  1. To respond to your inquiries.
  2. To send newsletters.
  3. To fulfill orders you have placed.

Cookies and Pixels

A cookie is a small text file that is stored in your device when visiting the website, and it allows us to remember user preferences such as font size, language, device information, visit statistics, and more. While all browsers are set by default to accept cookies, you can generally modify your browser settings to refuse cookies entirely, block third-party cookies, or be notified about each sent cookie.

This website uses small files (“cookies”) on your computers and mobile devices necessary for the operation of the website and for collecting anonymous web analysis.

Pixel tags are small pieces of website code that allow websites to read and set cookies. They are triggered when a user opens an email or visits a website, after which third-party cookies are downloaded or registered to show that a user has opened an email.

We collect and analyze anonymous web statistics about how users navigate the website. We do this using Google Analytics software, which treats the data as anonymous and does not collect or process personal data. We also collect and analyze anonymous web statistics about how users use the website using Hotjar software, which treats the data as anonymous. This enhances the usability of the website.

The soodustused24.ee website includes Facebook pixel code, and if you no longer wish to see advertisements from these websites on Facebook, you can disable them here: [link to Facebook preferences] by deleting “Advertisers you’ve interacted with” under soodustused24.ee.

To whom are data disclosed?

Huslehard OÜ does not transfer customer data outside the European Economic Area (EEA). We treat your personal data as confidential and do not disclose it to other individuals. The company transmits payment-related information to the data processor Montonio Finance OÜ.

Transfers of personal data outside the EU

We do not transfer your personal data outside the European Union or the European Economic Area (EEA).

Data Security

We work to protect your data from unauthorized access, alteration, disclosure, or breach.

To ensure data security, we do the following:

  1. Treat all personal data as confidential.
  2. Use only encrypted services, employing SSL.
  3. Restrict access to personal data, allowing access only to employees and contracting parties who require the information for processing, and who are subject to strict contractual confidentiality obligations and liable to penalties or termination of the contract if they do not fulfill these obligations.
  4. Keep personal data primarily in digital format rather than on paper to ensure more secure access control.
  5. Protect the data repository with necessary IT technical and organizational protective measures.

Although we employ strict security rules regarding personal data that have entered our environment, it is important to note that the internet is never entirely secure, and we cannot guarantee the secure transmission of data sent by you. The security of sending data is always at your own risk.

What rights do you have, and how can you exercise them?

If you have consented to the collection, processing, and use of your personal data in a certain way, you may withdraw this consent at any time.

In accordance with applicable data protection laws, you have the right to:

  1. Request access to your personal data.
  2. Request correction of your personal data.
  3. Request the deletion of your personal data.
  4. Request the restriction of the processing of your personal data.
  5. Request the transfer of your personal data.
  6. Request the withdrawal of your consent for the processing of your personal data.
  7. Object to automated decision-making (including profiling).

The request must enable your identity to be clearly identified. To exercise your rights and submit the request, please contact us in the manner specified in the “Contact” section.

Please note that you can only request the deletion of your personal data, the restriction of processing, etc., if it is in line with the legal basis and data protection laws.

In the case of complaints, you have the right to lodge a complaint with the competent data protection authority. We collaborate with the relevant regulatory authorities, including local data protection authorities, to resolve complaints related to the transmission of personal data.

How long do we retain your personal data?

Your personal data is retained for as long as it is necessary to provide the services you have requested. If personal data has not been used for a continuous period of 3 years, your personal data will be deleted or anonymized, except in cases where mandatory retention requirements apply.

Anonymous data is collected indefinitely.

Terms and Changes to Privacy Policy

By using this website, you have read and agreed to these principles and terms.

Our privacy policies may change from time to time. We will not reduce your privacy rights under these policies without your explicit consent. We will post a notice of any changes to these privacy policies on this page, and for major changes, we will provide more specific notice.

Contact

For questions, please contact customer support by phone at +372 55994625 or send an email to info@soodustused24.ee

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